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Description of Business

ACM is a group of companies that provides turnkey solutions in software development and hardware manufacturing. A Group of companies namely ACM Group was formed in 2012 to focus on the key areas in tracking, fleet management and to specialize in those key areas independently but still operate under one group. One of our primary aims is to build, develop and supply the most comprehensive fleet management and tracking systems in the market of South African and Global sectors. We offer attractive web and software based turnkey solutions designed to implement a preventative maintenance orientation rather than crisis management. Our structure allows for users to view vehicles in real-time with all the flexibility of offline functionalities in an online environment. It is geared towards maximum usage without the complications of difficult systems.

ACM Track

ACM Track specializes in supplying and servicing the commercial and public directly as a tracking company with a full extensive product range in fleet management, vehicle tracking and recovery services. ACM Track has received several awards over the past few years from the insurance industries ie. SANTAM and have also been awarded tracking company of the year by Nashua mobile. The ACM Track product range is insurance approved and rated with certification level 1 for fleet management and vehicle recovery. The ACM Track team focusses on building a personal relationship with every client to better understand the client’s requirements and lower the client’s logistic and operational risks by implementing tailor-made solutions that are customized according to the client’s requirements. ACM Track is the leader in providing the latest functionalities and products to clients. Our dedicated control rooms monitor vehicles and clients closely to ensure that our clients are safe at all times.

ACM Track believes in giving control to clients in providing each client with the most essential following functionalities:

  • Real and live tracking using the latest mapping solutions
  • Trip replay and scenario regeneration
  • Complete selection of Reports
  • Alarm and incident functionality
  • Zoning and Geofencing
  • Route management
  • Full logistic and vehicle administration
  • User-friendly platforms and access
  • Accessibility from any smart device including tablets and IPad’s
  • Fast and reliable tracking platforms
  • Accurate and reliable data to ensure quality data integrity

Our priority is to get to know every client in detail and we know that every client has his or her own need for their personal vehicle or commercial fleet. Our ACM fleet management system is user friendly but provides detailed information. Furthermore ACM Technology has a dedicated control room which is operational 24/7 to assist clients in managing their fleet using our products and services whereby our team can assist in drawing reports for clients as well as help analyse trip history for whatever use or requirement in any occasion.

Privacy Policy

Introduction

We at ACM Track and our affiliated companies worldwideare committed to respecting your online privacy and recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us.

ACM Track has established this Online Privacy Policy so that you can understand the care with which we intend to treat your Personal Information.

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home. In general, you can visit our Web pages without telling us who you are or revealing any Personal Information about yourself.

If you choose to provide us with your Personal Information on the Web, we may transfer that Information within ACM Track

ACM Track strives to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, ACM Track intends to adhere to the principles set forth in this Online Privacy Policy even if, in connection with the above, we transfer your Personal Information from your country to countries that may not require an "adequate" level of protection for your Personal Information. In other words, our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained. Cookies and Other Tracking Technologies

Some of our Web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about Web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Web site.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Web site and your Web experience. We may also analyze information that does not contain Personal Information for trends and statistics.

To protect your privacy, we have adopted the following principles:

  • Notice
  • Choice
  • Security
  • Access/Accuracy

Notice

Where ACM Track collects Personal Information on the web, we intend to post a purpose statement that explains why Personal Information will be collected and whether we plan to share such Personal Information outside of ACM Track or those working on ACM Track behalf. ACM Track does not intend to transfer Personal Information without your consent to third parties who are not bound to act on ACM Track's behalf unless such transfer is legally required.

You may choose whether or not to provide Personal Information to ACM Track. The notice we intend to provide where ACM Track collects Personal Information on the Web should help you to make this choice. If you choose not to provide the Personal Information we request, you can still visit most of ACM Track's Web sites, but you may be unable to access certain options, offers, and services that involve our interaction with you.

If you choose to have a relationship with ACM Track, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.


Security

Wherever your Personal Information may be held within ACM Track or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.


Access/Accuracy

To the extent that you do provide us with Personal Information, ACM Track wishes to maintain accurate Personal Information. Where we collect Personal Information from you on the Web, our goal is to provide a means of contacting ACM Track should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to info@acmtech.co.za and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.


Third Party Services

Third parties provide certain services available on www.acmtack.com on ACM Track's behalf. ACM Track may provide information, including Personal Information, that ACM Track collects on the Web to third-party service providers to help us deliver programs, products, information, and services. Service providers are also an important means by which ACM Track maintains its Web site and mailing lists. ACM Track will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on ACM Track's behalf.

ACM Track does not intend to transfer Personal Information without your consent to third parties who are not bound to act on ACM Track's behalf unless such transfer is legally required. Similarly, it is against ACM Track's policy to sell Personal Information collected online without consent. Children's Privacy

ACM Track is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age. Commitment.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at info@acmtech.co.za . While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.


Your Consent

By using this Website, you consent to the terms of our Online Privacy Policy and to ACM Track's processing of Personal Information for the purposes given above as well as those explained where ACM Track collects Personal Information on the Web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our web site for a reasonable period of time.

TERMS & CONDITIONS OF USE

Standard Terms & Conditions of Contract

Download PDF* HERE

1. INTERPREATION

1.1 The head notes to the clauses in this agreement are for reference only and shall not affect the interpretation of any part thereof.

1.2 Unless inconsistent with the context, the words and expressions set forth below shall bear the following meanings:

  • “This agreement” this agreement as read with the transaction schedule.
  • “This transaction schedule”- that part of this agreement, being the Subscriber application form, which identifies the Subscriber and wherein provision is made for other particulars concerning this agreement to be completed.
  • “ACM Technology” ACM Technology CC
  • “ACM unit”- The device and related designed to communicate signals from the vehicle to the control center for purposes intended by this agreement
  • “Contract person” – the subscriber’s contact person(s) referred to the transaction schedule or car substitute(s) as notified to the Service Provider upon written notice by the Subscriber from time to time.
  • “ACM Control center” – the center where signals from the ACM tracking unit will be monitored and acted upon
  • “The ACM service”- the service provided for the response and recovery of stolen or hijacked vehicles
  • “The Service provider” – the service provider referred to in the transaction schedule, or its cession (i) or assignees, including appointed fitment centers.
  • “South Africa”- the Republic of South Africa.
  • “The signature date” – the date of last signature of this agreement by the Subscriber and the Service Provider
  • “The territory” – the areas in South Africa where the ACM Service are commercially available from time to time
  • “The vehicle” – the vehicle(s) referred to in the transaction schedule.
  • “Owner/Subscriber” – the person (if any) described as such in the transaction schedule.

1.3 Words importing to singular shall include the plural and visa versa and words importing one gender shall include the other genders; any reference to an actual person shall include a body corporate, firm or association and visa versa.


2. Appointment

2.1 The subscriber hereby employs ACM to provide a Service to the Subscriber and to do so, upon the terms and conditions set forth in this agreement.


3. Term

3.1 Subject to the provisions of this agreement, the Subscriber’s obligations under this agreement shall take effect upon the date of signature hereof by the Subscriber and ACM and continue for the period hereafter either party may terminate this agreement upon a writing notice to the other

3.2 Failure to pay the monthly service fee for two consecutive months will automatically cancel the contract, where 10.4 will prevail.


4. The DIGIT UNIT

4.1 The ACM Service cannot be invoked or rendered unless a ACM unit is properly installed in the vehicle by approved ACM fitment center and such unit is programmed, enabled and functioning to this manufacturer’s specification. Only approved ACM units may be used for purposes of this agreement. This agreement does not provide for the supply, installation, programming (encoding) and enabling of the ACM unit.

4.2 The equipment and the installation thereof shall carry a 36 months warranty, fair wear and tear excepted. Any maintenance and/or repair required in terms of this warranty shall be carried out at one of the Service Provider’s approved fitment centers.

4.3 The Subscriber may, by prior arrangement with a fitment center test the unit at any reasonable time. The Subscriber shall be entitled to two

(2) free test per annum, Notwithstanding any contrary provisions contained in this agreement. The Service Provider (but not the Subscriber) shall be relieved of its obligations under this agreement during any period in which the ACM unit in not functioning.

4.4 The Subscriber accepts responsibility for the consequences of any unintentional activation of the ACM system, it being agreed that such consequences may include the police or response teams responding pursuant to any such activation and making wrongful arrests.

4.5 The Subscriber is responsible for testing of the unit within 7 days after an accident or vehicle structural modification.


5. TERRITORY

5.1 The ACM service is available only within the territory and the Service Provider shall accordingly not, unless otherwise provided for in the agreement, be obliged to render any of the ACM Service outside the territory.


6. FEES AND CHARGES

6.1 As consideration for ACM undertaking to provide the Service, the Subscriber shall pay ACM the monthly subscription fee referred to in the transaction schedule monthly in advance, on or before the 7th (seventh) day of each calendar month or earlier date as specified in the debit order authorization contained in the transaction schedule, provided that the first such monthly Subscription Fee shall be paid upon conclusion of this agreement.


7. PAYMENT AND INTEREST

7.1 The Subscriber shall effect all payments in terms of or arising from this agreement in such manner as determined from time to time by ACM.

7.2 Should the Subscriber fail to pay any amount due in terms of or arising from this agreement on due date then such overdue amount shall bear interest at the maximum interest rate per annum stipulated from time to time under Act 73 of 1968, as amended.


8. EXCLUSION OF LIABILITY

8.1 The Subscriber recognizes that ACM/Service Provider, services are intended to reduce the risk of loss, but not eliminating such risk. The ACM/Service Provider shall not be liable for any loss or damage of whatever nature caused to the Subscriber in consequences of any act or omission by the ACM/Service Provider to perform the ACM Service pursuant to this agreement notwithstanding any negligence on the part of ACM .


9. FURNISHING OF INFORMATION

9.1 The Subscriber shall forthwith notify ACM in writing of any change(s) in the information set forth in the transaction schedule or furnished from time to time in accordance with the standard practice or procedures of the Service Provider.

9.2 Should any of the aforesaid information change and not be notified in writing to ACM or should any information supplied not be correct in all respects, then the Subscriber agrees to hold ACM and/or The Service Provider harmless.


10. BREACH

If the Subscriber:

10.1 Fails to pay any amount under this agreement on due date.

10.2 Fails in the performance of any of its obligations hereunder or breaches any term or condition of this agreement, or

10.3 In ACM’s opinion, reasonably exercised, consistently raises false alarms or abuses the service, the Service Provider may immediately thereupon suspend its obligations under his agreement and/or simultaneously therewith or thereafter terminate this agreement without notice to the Subscriber. Any such suspension and/or termination shall be without prejudice to any other rights, which the Server Provider may then have at law.

10.4 Upon termination of this agreement for whatever reason, all amounts payable by the Subscriber to the Service Provider shall become due and payable.


11. DOMICILIUM / AND NOTICES

11.1 The parties hereby choose domicilium citandi et executandi for all purposes of and in connection with this agreement their respective physical address as set forth in the transaction schedule.

11.2 Either party shall be entitled to change it’s domicile from time to time, and any such changes shall only be effective upon receipt of notice in writing by the other party of such change.

11.3 All notice, demands, communications or payments intended for either part shall be made or given at the relevant party’s domicile for the time being.

11.4 A notice sent by either party to the other shall be deemed to be received by the other party on the same day, if delivered by hand or sent by telefax and on the 5th (fifth) day after posting, if sent by registered mail.

11.5 Notwithstanding anything to the contrary herein contained a written notice or communication actually received by any party shall be an adequate written notice or communication to it not withstanding that it was not sent to or delivered at the parties chosen domicile citandi et executed.


12. FORCE MASURE

12.1 If ACM is prevented or restricted directly or indirectly from carrying out all or any of its allegations under this agreement by reason of force majeure, being a cause beyond the control of ACM, then ACM shall be relieved of its obligations hereunder during the period that such event continues but only to the extent so prevented and shall not be liable for any delay or failure in performance of its obligations hereunder. The existence of such force majeure shall not preclude the Subscriber from terminating this agreement in accordance with the provisions hereof.

13. GENERAL

13.1 This agreement shall in all respects be governed by and construed in accordance with the laws of the Republic of South Africa, and all disputes, actions and other matters in connection with the agreement shall be determined in accordance with such laws.

13.2 This agreement sets out the entire agreement and understanding between the parties and supersedes all prior agreements, written or oral, in connection with the subject matter hereof.

13.3 No addition to, variation or consensual cancellation of this agreement shall be of any force or effect unless reduced to writing and signed by or on behalf of all the parties.

13.4 No indulgence which any of the parties may grant to any other or others of them.

13.5 The Subscriber shall not be entitled to cede or delegate its rights or obligations in terms of this agreement without the prior written consent of the Service Provider, which consent shall not Unreasonably be withheld. The Service Provider shall be entitled to cede or delegate its rights and/ or obligations under this agreement.